The role of Assistance Agent is essential when supporting and accompanying family members through the difficult trance of losing a loved one. That’s why we include it as part of our services.
We have more than 220 professionals who perform the role of Assistance Agent throughout Spain.
Our team of experts is specially formed to delicately and sensitively help everyone who has lost a loved one, friend or family member.
Advantages of the service
We manage what we call “Moments of Truth”, those difficult times when family members need help and support arranging funeral services.
Our agents follow a protocol that includes face-to-face meetings with family members, making sure to verify and review everything that covered by their funeral assistance policy.
With tact and professionalism, our team will advise, accompany and inform the deceased’s family and friends on behalf of the companies.
