Assistance Agent

Help from an Assistance Agent is essential when a loved one dies. We choose professionals who offer the utmost empathy and care to help you and your family. Our commitment: to accompany you throughout this difficult process and ease the bureaucracy as much as possible, answering your questions and meeting any need that may arise.

Specialized psychological care

The death of a loved one makes a harsh psychological impact. To mitigate your and your loved ones’ pain, our team of specialist professionals provide psychological care as quickly as possible for your family, loved ones and friends. This service is national and can be provided anywhere in Spain.

Telephone legal assistance

We offer a telephone legal advisory service led by a team of attorneys who will clear up any situation related to the deceased’s documentation. We process all the documentation necessary for the family whether general documentation, certificates and deregistration from the Social Security system, the Official Family Record Book as well as pensions for the widow/widower, dependent children and others.

Digital Will

We manage the document where it is indicated that it is going to be done with all the digital information of the deceased person: conservation, cancellation, that is sent to relatives

Digital Erasure

The fingerprint service consists of the erasure and elimination of the digital history of the deceased person. We focus on eliminating personal data such as address, telephone number, birthday and, in addition, any trace related to social networks.

Burial or cremation

Our priority is to always offer the best funeral services and advice so that you can make the right decision at this delicate moment. Whether the person is buried or cremated will depend exclusively on the decision of their relatives.

Digital obituary

We know how important it is to the loved ones of the deceased remember that loved one. That is why we create digital reminders in which both family members and your friends and acquaintances can remember you.

Financing

You may have access to our financing with an APR of 0% and €0.00 in commission. Our representatives will help you with all the necessary procedures to finance products and services related to the death.

Document management

We take care of requesting and managing all the information for the processing of the death certificate of the civil registry, certificate of the general registry of acts of last wills, withdrawal of the insured, certificate of the registry of insurance contracts with death coverage, municipal certificate of coexistence and other documents.

Attention in different languages

Attention to families in multiple languages, we manage this service being able to provide it in several languages with qualified professionals

Flowers

In a farewell, the floral tribute has an essential emotional charge for the family and those close to it. We make sure that they are not missing at this time.

Tombstone

Decide upon the image, material and model as well as the inscription and dedication. We make sure it’s installed.